Posts by dominikhellfritzsch

IT Financial Management: Service Categories, Automation, and Transfer Pricing

By Bernd Worlitzer and Fabian Mieloch, Serviceware SE Ideal financial controlling of IT services, part 2: Categorization of services, decentralization and automation, transfer pricing and SLA management (This is part two of a three-part blog series dealing with the topic of financial management of IT services. Click here for part one, which discusses the service catalog, TCO, and measuring of consumption.)
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Serviceware Featured in 2018 Gartner Market Guide for ITFM Tools

Gartner mentions Serviceware SE’s ITFM solution anafee in 2018 market guide Serviceware SE is recognized in the October 2018 Gartner Market Guide for IT Financial Management Tools as one of the providers in the field of IT Financial Management. The ITFM solution anafee fully meets the requirements for simplifying budgeting, forecasting, and cross-charging/showback of IT Services. Serviceware thus plays a decisive role in the international market.
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The CIO – Driving Force Behind Service Digitization

Chief Information Officer – Challenges and new tasks +++ The role of the CIO newly defined +++ Despite significant IT investments, many companies do not manage to reach their set goals. The crux of the problem rarely lies with the CEO or the CIO (Chief Information Officer); oftentimes it is due to issues with the transparency of expenses or missing IT standards when it comes to the company’s digitization strategy.
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Serviceware at Gartner Symposium ITxpo

Meet us in Barcelona! We are attending the Gartner Symposium ITxpo 2018 in Barcelona – one of the world’s most important gatherings of CIOs and senior IT executives. Meet us from 4-8 November, 2018 and learn all about our solution for IT Financial Management anafee, which simplifies and improves processes like budgeting, forecasting, and cost reporting of IT operations. Find out how to generate immediate benefits to your cost control and business performance.
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Serviceware releases anafee 5.4

anafee 5.4 makes your IT planning the most flexible it has ever been Bad Camberg, 03 Jul. 2018. Serviceware SE has released anafee 5.4, the new version of their financial management software. According to Research in Action GmbH, anafee is the best software solution when it comes to the field of IT financial management.
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Don’t make your IT service a cost trap

What are the cornerstones of IT cost control? Do you know what your IT services cost? Which products are used in the individual departments? And how do you justify the costs to your customers? Digitization confronts companies with new challenges – not only in terms of implementation but also in terms of cost transparency.
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How to Assess IT Budget Management

The different ways of allocating your IT budget In our last entry, we explained how ITFM tools can help to facilitate cost control. Today we will go a bit deeper into the closely related topic of IT budgeting. While nobody would dispute the importance of proper budgeting, it is subject to debate what “proper” means in this case.
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Serviceware releases anafee 5.3

Use anafee 5.3 to analyze your value chain easier than ever before This solution provides consistent financial management as well as spotless cost and performance transparence for IT and shared services.
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IT Financial Management: IT Service Catalog, Automated TCO, and Consumption Measurement

By Bernd Worlitzer, Serviceware Ideal financial controlling of IT services, Part 1: IT service catalog, automated  unit cost calculation (TCO), and measuring consumption At the center of many of our customer projects lies the question of a reliable approach towards the financial controlling of IT services on a company-level (IT Financial Management). In this article I want to address this question and outline how to ideally control IT costs in a way that works for the hidden champions of mid-sized companies as well as multinational global companies.
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