Serviceware Featured in 2018 Gartner Market Guide for ITFM Tools

Gartner mentions Serviceware SE’s ITFM solution anafee in 2018 market guide

Serviceware SE is recognized in the October 2018 Gartner Market Guide for IT Financial Management Tools as one of the providers in the field of IT Financial Management. The ITFM solution anafee fully meets the requirements for simplifying budgeting, forecasting, and cross-charging/showback of IT Services. Serviceware thus plays a decisive role in the international market.


The CIO – Driving Force Behind Service Digitization

Chief Information Officer – Challenges and new tasks

+++ The role of the CIO newly defined +++ Despite significant IT investments, many companies do not manage to reach their set goals. The crux of the problem rarely lies with the CEO or the CIO (Chief Information Officer); oftentimes it is due to issues with the transparency of expenses or missing IT standards when it comes to the company’s digitization strategy.


Serviceware at Gartner Symposium ITxpo

Meet us in Barcelona!

We are attending the Gartner Symposium ITxpo 2018 in Barcelona – one of the world’s most important gatherings of CIOs and senior IT executives. Meet us from 4-8 November, 2018 and learn all about our solution for IT Financial Management anafee, which simplifies and improves processes like budgeting, forecasting, and cost reporting of IT operations. Find out how to generate immediate benefits to your cost control and business performance.


Serviceware releases anafee 5.4

anafee 5.4 makes your IT planning the most flexible it has ever been

Bad Camberg, 03 Jul. 2018. Serviceware SE has released anafee 5.4, the new version of their financial management software. According to Research in Action GmbH, anafee is the best software solution when it comes to the field of IT financial management. anafee allows for the automated, digitized, and transparent IT controlling, tax-compliant transfer pricing documentation, and optimization of all IT budgeting tasks. Among other tiny changes, like tweaks to the interface, more intuitive localizability, and updated support for all current Microsoft SQL versions, these are some of the highlights of anafee 5.4:

1. Access to Power BI reports directly within anafee

Before, IT controllers had to tediously switch between applications if they wanted to implement Power BI data into their ITFM tool. anafee 5.4 enables them to access their BI reports directly from within anafee thereby making the process more intuitive and user-friendly. Just open a new tab and import any data you require from power BI, including graphs and other visualizations.

Power BI anafee
pivot tables anafee

2. Easier, more flexible planning with pivot tables

Budget planning is probably the most time-consuming task in the IT budgeting process. By including pivot tables in anafee 5.4, planning is simpler than ever before. Budgeting figures can be imported into anafee and adjusted flexibly, creating invaluable data for future processes. For example, you can input data from previous budgeting cycles manually to create and leverage forecasts for the next planning cycles and make planned/actual comparisons. Information about service quantities leads to forecasts about service costs lead to reliable, transparent budget planning.

3. Implementation of benchmarking data

In addition to the aforementioned pivot tables, you can import and visualize benchmarking data directly into anafee. Utilize data from market benchmarks or competing vendors to assess and visualize comparisons to your own services. Observe how your IT services perform and make targeted adjustments to your budgeting and pricing.

benchmarking anafee

International RIA study honours anafee as being the best IT financial management software solution

Among the top 10 vendors, anafee provides the best customer service

Take a look at the results of the Research in Action study “Market Overview – The IT Financial Management SaaS and Software Market in 2018” conducted by Dr. Thomas Mendel and find out how anafee manages to impress its customers.

Don’t make your IT service a cost trap

What are the cornerstones of IT cost control?

Do you know what your IT services cost? Which products are used in the individual departments? And how do you justify the costs to your customers? Digitization confronts companies with new challenges – not only in terms of implementation but also in terms of cost transparency. (more…)

International RIA study honours anafee

International RIA study: anafee best IT financial management software solution

Bad Camberg, 03 May 2018. The independent research and consulting company Research in Action (RIA) has honoured anafee as being the market leader in the DACH region for IT financial management software. According to the study, anafee has reached first place for customer satisfaction among the ten top providers.

How to Assess IT Budget Management

The different ways of allocating your IT budget

In our last entry, we explained how ITFM tools can help to facilitate cost control. Today we will go a bit deeper into the closely related topic of IT budgeting. While nobody would dispute the importance of proper budgeting, it is subject to debate what “proper” means in this case. (more…)

Serviceware releases anafee 5.3

Use anafee 5.3 to analyze your value chain easier than ever before

This solution provides consistent financial management as well as spotless cost and performance transparence for IT and shared services.



anafee listed in Gartner’s 2017 Market Guide for IT Financial Management

October 02, 2017
Serviceware is pleased to announce that their ITFM software anafee is once again listed in Gartner’s 2017 Market Guide for IT Financial Management.