Serviceware Featured in 2018 Gartner Market Guide for ITFM Tools

Gartner mentions Serviceware SE’s ITFM solution anafee in 2018 market guide

Serviceware SE is recognized in the October 2018 Gartner Market Guide for IT Financial Management Tools as one of the providers in the field of IT Financial Management. The ITFM solution anafee fully meets the requirements for simplifying budgeting, forecasting, and cross-charging/showback of IT Services. Serviceware thus plays a decisive role in the international market.

anafee has been used successfully by customers for over 17 years. The solution ensures reliable, automated billing of internal service costs in the areas of IT, human resources, and finance. Individual service items are broken down by anafee so that cost drivers can be quickly identified. By using the Serviceware solution, users achieve maximum transparency to simplify operational processes – like budget planning – thereby reducing the required FTE and saving operational costs immediately.

The Gartner Market Guide for IT Financial Management offers a holistic overview over the market landscape of ITFM tools while assessing their most important areas of implementation. According to the report, “I&O leaders preparing for digital transformation should use this research to develop an ITFM tools plan to track and manage IT spend by technology stack, application and/or service structure.”

The Market Guide itself, as well as additional information on it, can be found on (Subscription required)

Gartner does not endorse any vendor, product, or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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International RIA study honours anafee as being the best IT financial management software solution

Among the top 10 vendors, anafee provides the best customer service

Take a look at the results of the Research in Action study “Market Overview – The IT Financial Management SaaS and Software Market in 2018” conducted by Dr. Thomas Mendel and find out how anafee manages to impress its customers.